Getting Started with Campaigns

Please go through this quick guide and follow the instructions given below to get started quickly:- Overview: Register a FREE Account on our Self-Ser…

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How to SpeedUp Campaign Approval?

If your campaign is in approval and taking longer than usual, you may want to reach out to support and help the team with some key information to spee…

Why my app ranking was dropped after it was ranked #1 for a keyword post promotion?

Usually if you stop promoting your keyword, and amount of organic traffic is not high enough, your keyword ranking might drop, so you might consider s…

Does the Downloads Count of an App Decreases if User Uninstall it?

No it does not. It only tracks the downloads of the first time a specific Apple or Google login/account downloads it to a device. It will not retr…

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Can I run more than one campaign for same app?

Please note that if you have a campaign running for an app in some country then you can't run another campaign for the same app in the same country. I…

Will Google block / delete the ratings, reviews?

Google may block or delete some or all the ratings, reviews attempted or delivered by us sooner or later for which we are NOT responsible at all becau…

Troubleshooting Campaign Status Issues

What does "INCOMPATIBLE" Status Means? App is incompatible with our platform. Check app country availability, app permissions or minimum android vers…

How to update your app details?

This article is only applicable to https://ASOeShop.com 1. Try to delete and re-add your app. It may NOT update immediately. 2. If it does NOT update …